Electro-Mechanical Services goal is to get it right first time, every time and strive to exceed customer expectations whenever possible. Quality to us derives from a staff commitment to service and excellence through our following principles:
Commitment to our Clients
Client requirements come first as quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our innovative and flexible approach as an organisation.
EMS builds mutually beneficial relationships with all its clients and suppliers which broaden our solutions capabilities and offerings - meeting specific needs.
EMS promotes and supports an innovative company environment for its staff, working together as a team, to satisfy our clients’ needs.
Our employees are focused on practical processes to ensure consistent results. Using our Business management System TSM we aim to continually improve our business performance, products, processes and services.
EMS mentors its staff to create a culture where staff have broadened skills and are empowered to take responsibility for the results for their actions - which contributes to the success of the Company.
EMS believes that constant review of all work and customer feedback is essential to improving our processes, products and services. We are always asking “How can we do it better?”
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